Privacy Policy

About Me Archives

Last Updated: February 18, 2026

1. Introduction

About Me Archives LLC ("we," "our," "us," or the "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at aboutmearchives.com, mobile applications, and all related services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

We reserve the right to make changes to this Privacy Policy at any time. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Information We Collect

We collect information in several ways when you interact with our Service. This includes information you provide directly to us, information collected automatically, and information from third parties.

2.1 Information You Provide Directly

Account Information

When you create an account, we collect:

  • Email address (required)
  • Password (stored in encrypted/hashed form)
  • First and last name
  • Profile photo (optional)
  • Banner image (optional)
  • Phone number (optional)
  • Date of birth (optional)
  • Location/city (optional)
  • Biography/about me text (optional)

Video Content

When you record or upload videos, we collect:

  • Video recordings (including Legacy Snapshot videos and gallery videos)
  • Video titles and descriptions
  • Recording timestamps
  • Video duration and file information
  • Thumbnail images generated from your videos
  • Question responses (for guided recordings)

Family Tree Information

When you use our family tree features, we collect:

  • Names of family members you add
  • Relationship types (parent, child, sibling, spouse, etc.)
  • Email addresses (when inviting family members)
  • Dates of birth and death (if provided)
  • Whether a family member is deceased

Time Vault Information

When you create Time Vault messages, we collect:

  • Video messages you record
  • Recipient names and email addresses
  • Scheduled delivery dates
  • Delivery trigger preferences (date-based or death-activated)
  • Personal messages for recipients

Legacy Steward Information

When you designate a Legacy Steward, we collect:

  • Steward's name and email address
  • Relationship to you
  • Backup steward information (optional)
  • Special instructions you provide
  • Acceptance status and dates

Payment Information

When you subscribe to Premium services, we collect:

  • Subscription plan selected
  • Billing history and invoice details
  • Transaction dates and amounts

Important: We do not directly collect or store your credit card number, CVV, or complete payment card details. All payment processing is handled securely by our payment processor, Stripe. Please review Stripe's Privacy Policy for information about how they handle your payment data.

Communications

When you contact us, we collect:

  • Email correspondence
  • Support requests and their content
  • Feedback you provide

2.2 Information Collected Automatically

When you access our Service, we automatically collect certain information:

Device and Browser Information

  • IP address
  • Browser type and version
  • Operating system
  • Device type (desktop, mobile, tablet)
  • Screen resolution
  • Language preferences

Usage Information

  • Pages visited and features used
  • Time and date of visits
  • Time spent on pages
  • Referring website or source
  • Click patterns and navigation paths

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information. Please see Section 10 (Cookie Policy) below for detailed information about our use of cookies.

2.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Family members: When another user adds you to their family tree or invites you to join the platform
  • Payment processor: Transaction confirmation and subscription status from Stripe
  • Authentication services: If you sign in using a third-party service (if offered in the future)

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Providing and Improving the Service

  • Creating and managing your account
  • Enabling you to record, upload, and manage video content
  • Processing and delivering Time Vault messages to designated recipients
  • Building and displaying your family tree
  • Connecting your family tree with family members who join the platform
  • Processing subscription payments and managing billing
  • Providing customer support and responding to inquiries
  • Improving and optimizing the Service
  • Developing new features and functionality

3.2 Communications

  • Sending transactional emails (account verification, password resets, payment confirmations)
  • Delivering Time Vault messages to designated recipients
  • Sending family tree invitation emails on your behalf
  • Notifying you about changes to the Service or your account
  • Sending promotional communications (with your consent, where required)

3.3 Security and Legal Compliance

  • Protecting against unauthorized access and fraud
  • Enforcing our Terms of Service
  • Complying with legal obligations
  • Responding to legal requests and preventing harm

3.4 Analytics and Research

  • Understanding how users interact with the Service
  • Analyzing usage patterns and trends
  • Measuring the effectiveness of features
  • Conducting research to improve user experience

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 With Your Consent or at Your Direction

  • Public Content: Your Legacy Snapshot videos and any other videos you choose to make public will be visible to other users and visitors
  • Family Tree: Information you add to your family tree may be visible to connected family members based on your privacy settings
  • Time Vault Recipients: When a Time Vault message is triggered, the designated recipients will receive access to your video message
  • Legacy Steward: After activation, your designated Legacy Steward will have access to your content as described in the Terms of Service

4.2 With Service Providers

We share information with third-party service providers who perform services on our behalf:

Provider Purpose Data Shared
Stripe Payment processing Payment information, email, subscription details
Bunny.net Video storage and content delivery Video files, user identifiers
Email service providers Transactional and marketing emails Email addresses, names, message content
Analytics providers Usage analytics (Google Analytics) Anonymized usage data, device information
Hosting providers Website and database hosting All data stored on the Service

These service providers are contractually obligated to use your information only for the purposes of providing services to us and in accordance with this Privacy Policy.

4.3 For Legal Reasons

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:

  • Complying with a subpoena, court order, or legal process
  • Responding to requests from law enforcement or government agencies
  • Protecting our rights, privacy, safety, or property
  • Protecting the rights, privacy, safety, or property of our users or others
  • Investigating potential violations of our Terms of Service

4.4 Business Transfers

If About Me Archives LLC is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Service of any change in ownership or uses of your personal information.

5. Data Storage and Security

5.1 Where We Store Your Data

  • Account data: Stored in our secure database hosted in the United States
  • Video content: Stored on Bunny.net's global content delivery network with servers in multiple locations
  • Payment data: Processed and stored by Stripe in accordance with PCI DSS standards

5.2 How We Protect Your Data

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption: All data transmitted to and from our Service is encrypted using SSL/TLS (HTTPS)
  • Password security: Passwords are hashed using industry-standard algorithms (bcrypt) and never stored in plain text
  • Access controls: Employee access to personal data is limited to those who need it to perform their job functions
  • Secure payment processing: We use Stripe, a PCI-DSS compliant payment processor, and never store complete credit card information
  • Regular security assessments: We regularly review and update our security practices
  • Nonce verification: All form submissions are protected against cross-site request forgery (CSRF)

5.3 Data Retention

We retain your information for as long as your account is active or as needed to provide you with the Service. Specifically:

  • Account information: Retained while your account is active and for a reasonable period afterward
  • Video content: Retained indefinitely as part of our legacy preservation mission, unless you delete it or close your account
  • Time Vault messages: Retained until delivered (and for a period afterward) or until you delete them
  • Payment records: Retained as required for tax and legal compliance (typically 7 years)
  • Usage logs: Generally retained for 12-24 months for analytics and security purposes

When you delete content or close your account, we will delete or anonymize your information within a reasonable timeframe, except where we are required to retain it for legal compliance.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 Rights for All Users

  • Access: You can access most of your personal information through your account dashboard
  • Update: You can update your account information at any time through your account settings
  • Delete content: You can delete individual videos; Legacy Snapshot videos can be re-recorded to replace a previous version for that question
  • Close your account: You can request account deletion by contacting us at privacy@aboutmearchives.com
  • Download your data: Premium users can download their video content

6.2 Additional Rights for EU/EEA Residents (GDPR)

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

  • Right of access: Request a copy of the personal data we hold about you
  • Right to rectification: Request correction of inaccurate personal data
  • Right to erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to restrict processing: Request that we limit how we use your data
  • Right to data portability: Receive your data in a structured, commonly used, machine-readable format
  • Right to object: Object to processing of your personal data for certain purposes
  • Right to withdraw consent: Withdraw consent where processing is based on consent
  • Right to lodge a complaint: File a complaint with your local data protection authority

Legal basis for processing: We process your personal data based on: (a) your consent; (b) performance of a contract with you; (c) our legitimate interests; or (d) compliance with legal obligations.

6.3 Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to know: Request information about the categories and specific pieces of personal information we have collected about you
  • Right to delete: Request deletion of your personal information
  • Right to correct: Request correction of inaccurate personal information
  • Right to opt-out: Opt out of the sale or sharing of your personal information (note: we do not sell personal information)
  • Right to limit use: Limit the use of sensitive personal information
  • Right to non-discrimination: Not receive discriminatory treatment for exercising your privacy rights

Categories of personal information collected: Identifiers, commercial information, internet/network activity, geolocation data (approximate), audio/visual information, and inferences.

We do not sell your personal information and have not sold personal information in the preceding 12 months.

6.4 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

  • Email: privacy@aboutmearchives.com
  • Subject line: "Privacy Rights Request"

We will respond to your request within the timeframe required by applicable law (typically 30-45 days). We may need to verify your identity before processing your request.

7. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@aboutmearchives.com. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to, and maintained on, servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

For users in the EU/EEA, we rely on standard contractual clauses or other appropriate safeguards for international data transfers.

9. Third-Party Links and Services

The Service may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our Service.

We are not responsible for the content, privacy policies, or practices of third-party websites or services.

10. Cookie Policy

This section explains how we use cookies and similar tracking technologies on our Service.

10.1 What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

10.2 Types of Cookies We Use

Essential Cookies (Required)

These cookies are necessary for the Service to function and cannot be disabled. They include:

Cookie Name Purpose Duration
wordpress_logged_in_* Maintains your logged-in session Session / 14 days
wordpress_sec_* Secure authentication Session / 14 days
wp-settings-* WordPress user preferences 1 year
um_* Ultimate Member authentication and sessions Session / 14 days
PHPSESSID Server-side session management Session

Functional Cookies

These cookies enable enhanced functionality and personalization:

Cookie Name Purpose Duration
remember_me Keeps you logged in if you select "Remember Me" 1 year
user_preferences Stores your display and feature preferences 1 year
cookie_consent Records your cookie consent choice 1 year

Payment Cookies

These cookies are set by our payment processor, Stripe, during checkout:

Cookie Name Purpose Duration
__stripe_mid Fraud prevention and payment security 1 year
__stripe_sid Session-based fraud prevention Session

Analytics Cookies (Optional)

If you consent, we may use analytics cookies to understand how visitors interact with our Service:

Cookie Name Purpose Duration
_ga Google Analytics - distinguishes users 2 years
_ga_* Google Analytics - maintains session state 2 years
_gid Google Analytics - distinguishes users 24 hours
_gat Google Analytics - throttles request rate 1 minute

10.3 How to Manage Cookies

You can control and manage cookies in several ways:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

  • View what cookies are stored on your device
  • Delete some or all cookies
  • Block all cookies or only third-party cookies
  • Set your browser to notify you when a cookie is set

Please note that disabling essential cookies may prevent you from using certain features of the Service, including logging in to your account.

Browser-Specific Instructions

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Manage and delete cookies and site data

Opt-Out of Analytics

You can opt out of Google Analytics by:

10.4 Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. Currently, there is no uniform standard for how websites should respond to these signals. At this time, we do not respond to "Do Not Track" signals, but you can manage your cookie preferences as described above.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this Privacy Policy
  • Post the updated Privacy Policy on our website
  • Send you an email notification (for material changes that affect your rights)

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

About Me Archives LLC

For privacy inquiries:
Email: privacy@aboutmearchives.com
Subject: Privacy Inquiry

For general support:
Email: support@aboutmearchives.com
Website: https://aboutmearchives.com

For data protection requests (EU residents):
Email: privacy@aboutmearchives.com
Subject: GDPR Request

For California privacy rights requests:
Email: privacy@aboutmearchives.com
Subject: CCPA Request

We will respond to your inquiry within 30 days, or sooner if required by applicable law.

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Thank you for trusting About Me Archives with your stories and memories.

Your story deserves to be remembered.