Terms of Service

About Me Archives

Last Updated: February 18, 2026

1. Introduction and Acceptance of Terms

Welcome to About Me Archives ("we," "our," "us," or the "Platform"), operated by About Me Archives LLC, a Florida limited liability company. These Terms of Service ("Terms") govern your access to and use of our website at aboutmearchives.com, mobile applications, and all related services (collectively, the "Service").

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a new "Last Updated" date and, where appropriate, via email. Your continued use of the Service after any changes constitutes your acceptance of the new Terms.

2. Definitions

"Account" means your registered account on the Platform.

"Content" means any videos, images, text, audio, or other materials you upload, record, or submit through the Service.

"Legacy Snapshot" means a collection of up to 10 individual 2-minute video recordings, each answering one prescribed life story question.

"Questions Gallery" means our curated collection of 140+ guided questions across 10 categories available to Premium subscribers.

"Time Vault" means the feature allowing users to schedule video messages for future delivery on specific dates or upon their passing.

"Legacy Steward" means a person designated by you to manage certain aspects of your Account after your death.

"Premium Subscription" or "Premium" means a paid subscription that unlocks additional features and capabilities.

"Free Tier" means the basic, unpaid level of service available to all registered users.

3. Eligibility

You must be at least 18 years of age to create an Account and use the Service. By creating an Account, you represent and warrant that:

  • You are at least 18 years old;
  • You have the legal capacity to enter into a binding agreement;
  • You are not prohibited from using the Service under any applicable law;
  • All information you provide during registration is accurate, complete, and current.

4. Account Registration and Security

4.1 Registration

To use certain features of the Service, you must create an Account by providing a valid email address and creating a password. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

4.2 Account Security

You are responsible for safeguarding your Account credentials and for all activities that occur under your Account. You must notify us immediately at support@aboutmearchives.com if you become aware of any unauthorized use of your Account. We are not liable for any loss or damage arising from your failure to protect your Account credentials.

4.3 One Account Per Person

Each individual may maintain only one Account. Duplicate accounts may be terminated without notice.

5. Service Tiers and Features

5.1 Free Tier

All registered users have access to the Free Tier, which includes:

  • Up to 10 Legacy Snapshot videos (individual 2-minute recordings, one per prescribed question);
  • A personal profile page;
  • Up to 20 family tree members;
  • A shareable profile link;
  • Basic privacy controls.

5.2 Premium Subscription

Premium subscribers receive all Free Tier features plus:

  • Unlimited 10-minute video recordings;
  • Access to 140+ guided questions from our Questions Gallery;
  • Self-guided recording (record without prompts);
  • Unlimited family tree members;
  • Time Vault messages (date-scheduled and death-activated);
  • Profile customization options;
  • Video download and backup options;
  • Priority customer support.

5.3 Feature Availability

We reserve the right to modify, add, or remove features from any service tier at any time. Material changes to Premium features will be communicated to affected subscribers in advance where practicable.

6. Legacy Snapshot

6.1 Recording Requirement

The Legacy Snapshot is a foundational element of our Service. To access certain features of the Platform, including profile completion and full dashboard functionality, you must record at least one Legacy Snapshot video. You are encouraged to complete all 10 questions, but only one recorded video is required to unlock Platform features.

6.2 Re-Recording

You may re-record any individual Legacy Snapshot video at any time. Re-recording replaces only that specific question's video without affecting your other recordings. Up to 10 Legacy Snapshot videos (one per prescribed question) may be stored per user at any time.

6.3 Public Visibility

Important: Your Legacy Snapshot videos are automatically set to public visibility and cannot be made private. By recording Legacy Snapshot videos, you acknowledge and consent to this public visibility. If you do not wish your Legacy Snapshot videos to be publicly viewable, do not complete the recordings.

7. Subscription Terms and Payment

7.1 Pricing

Premium Subscriptions are available at the following rates:

  • Monthly Plan: $9.99 per month with a 12-month minimum commitment (total commitment of $119.88);
  • Annual Plan: $99.99 per year (paid as a single annual payment).

Prices are in United States Dollars (USD) and are subject to change. We will provide notice of price changes before they take effect.

7.2 Monthly Plan Commitment

Important: The Monthly Plan requires a 12-month minimum commitment. By subscribing to the Monthly Plan, you agree to pay the monthly subscription fee for a minimum of 12 consecutive months. Early cancellation of the Monthly Plan before the 12-month commitment period ends does not entitle you to a refund of past payments, except as provided in Section 7.5 (Money-Back Guarantee).

7.3 Billing and Renewal

Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your selected plan). Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You authorize us to charge your payment method on file for all applicable fees.

7.4 Payment Processing

All payments are processed securely through Stripe, our third-party payment processor. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge your payment method for all fees incurred. We do not store your complete credit card information on our servers.

7.5 Money-Back Guarantee

We offer a 30-day money-back guarantee for new Premium subscribers. If you are not satisfied with your Premium subscription, you may request a full refund within 30 days of your initial subscription purchase by contacting support@aboutmearchives.com. This guarantee applies only to first-time Premium subscribers and only to the initial subscription payment.

7.6 Refunds After 30 Days

After the 30-day guarantee period, refunds for Monthly Plan subscriptions are generally not available. For Annual Plan subscriptions, we may provide a pro-rated refund at our sole discretion for the unused portion of your subscription term, minus any applicable fees.

7.7 Cancellation

You may cancel your Premium subscription at any time through your Account settings or by contacting support@aboutmearchives.com. Upon cancellation:

  • Your Premium access will continue until the end of your current billing period;
  • Your Account will revert to Free Tier status after your Premium access expires;
  • Content you created remains on the Platform but Premium-only features become inaccessible;
  • Time Vault messages you created will be preserved but new vault messages cannot be created.

8. User Content and Ownership

8.1 Your Ownership

You retain all ownership rights to the Content you create and upload to the Service. We do not claim ownership of your videos, images, or other materials.

8.2 License to Us

By uploading or recording Content on the Service, you grant About Me Archives a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, display, and perform your Content solely for the purposes of:

  • Operating and providing the Service;
  • Storing and delivering your Content as directed by you;
  • Making your Content available to users you have designated (including Time Vault recipients and Legacy Stewards);
  • Displaying your public Content in our discovery features and public galleries;
  • Improving and developing the Service.

This license continues for as long as your Content remains on the Service and terminates when your Content is deleted from our systems.

8.3 Content Representations

By submitting Content, you represent and warrant that:

  • You own or have the necessary rights to the Content;
  • Your Content does not infringe any third party's intellectual property, privacy, or other rights;
  • Your Content complies with these Terms and all applicable laws.

8.4 Content Backup

While we strive to maintain the security and integrity of your Content, you are responsible for maintaining your own backup copies. We recommend regularly downloading copies of your important videos and content.

9. Prohibited Content and Conduct

You agree not to upload, record, or transmit any Content that:

  • Is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable;
  • Depicts or promotes child exploitation or abuse in any form;
  • Contains hate speech, promotes violence, or discriminates against individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or national origin;
  • Harasses, bullies, or intimidates any person;
  • Infringes any patent, trademark, copyright, trade secret, or other intellectual property right;
  • Contains viruses, malware, or other harmful computer code;
  • Is spam or unsolicited commercial content;
  • Impersonates another person or misrepresents your affiliation with any person or entity;
  • Violates any applicable local, state, national, or international law.

We reserve the right to remove any Content that violates these Terms and to suspend or terminate Accounts of users who repeatedly violate these prohibitions.

10. Time Vault Messages

10.1 Overview

Time Vault is a Premium feature that allows you to record video messages for future delivery. Time Vault messages can be scheduled for delivery on a specific date ("Date-Scheduled") or upon your death ("Death-Activated").

10.2 Recipients

You may designate up to 10 recipients per Time Vault message. Recipients are identified by their name and email address. Recipients do not need to have an Account on our Platform to receive Time Vault messages.

10.3 Delivery

Date-Scheduled messages are automatically delivered via email to your designated recipients on the specified date. Death-Activated messages are delivered only after your passing has been confirmed through our verification process and triggered by your designated Legacy Steward.

10.4 Delivery Disclaimer

While we make commercially reasonable efforts to deliver Time Vault messages as scheduled, we cannot guarantee delivery. Factors beyond our control, including email deliverability issues, incorrect recipient information, and technical failures, may affect delivery. We are not liable for any failure to deliver Time Vault messages.

10.5 Vault Preservation

If you cancel your Premium subscription, Time Vault messages you have already created will be preserved and will still be delivered as scheduled. However, you will not be able to create new Time Vault messages or edit existing ones without an active Premium subscription.

11. Legacy Steward

11.1 Designation

You may designate one primary Legacy Steward and one backup Legacy Steward to manage certain aspects of your Account after your death. Your designated Legacy Steward must accept the role before they can perform any steward functions.

11.2 Steward Capabilities

Upon activation, a Legacy Steward may:

  • View all videos associated with your Account;
  • Download videos for preservation purposes;
  • Trigger delivery of Death-Activated Time Vault messages;
  • Convert your profile to memorial status;
  • Manage privacy settings for your Content;
  • View your family tree.

11.3 Steward Limitations

A Legacy Steward may NOT:

  • Edit or delete any of your videos;
  • Create new content on your behalf;
  • Change your Account password or login credentials;
  • Delete your Account.

These limitations are designed to preserve your legacy as you intended.

11.4 Death Verification

Before a Legacy Steward can access your Account in steward capacity, we may require verification of your death through documentation such as a death certificate, obituary, or other reasonable evidence. We reserve the right to determine what constitutes sufficient verification.

12. Family Tree Features

12.1 Overview

Our Family Tree feature allows you to build visual connections with family members. You may add family members to your tree and invite them to join the Platform.

12.2 Invitations

When you invite someone to join your family tree, they will receive an email invitation. If they accept and create an Account, your family trees will be automatically connected. You may only send invitations to individuals you have a genuine family relationship with.

12.3 Privacy Within Family Trees

You control your own privacy settings within family trees. You may choose to display as a placeholder (showing only your relationship, not your name) or to hide from the global family network discovery features.

12.4 Member Limits

Free Tier users may add up to 20 family members to their tree. Premium subscribers may add unlimited family members.

13. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the practices described in our Privacy Policy.

Our Privacy Policy is available at: https://aboutmearchives.com/privacy-policy

14. Third-Party Services

The Service integrates with and relies upon certain third-party services, including but not limited to:

  • Stripe for payment processing;
  • Bunny.net for video storage and content delivery;
  • Email service providers for transactional communications.

Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the practices of these third parties.

15. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

  • Scheduled maintenance (we will provide advance notice when practicable);
  • Unscheduled maintenance or emergency repairs;
  • Internet connectivity issues;
  • Circumstances beyond our reasonable control.

We are not liable for any interruption or unavailability of the Service.

16. Intellectual Property

The Service, including its design, features, code, graphics, logos, and trademarks, is owned by About Me Archives LLC and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

"About Me Archives," our logo, and other service names are trademarks of About Me Archives LLC. You may not use these trademarks without our prior written permission.

17. Termination

17.1 Termination by You

You may close your Account at any time by contacting support@aboutmearchives.com. Upon Account closure:

  • Your access to the Service will end;
  • Your Content will be deleted from our systems within a reasonable time, except as required for legal compliance or as otherwise specified in these Terms;
  • Scheduled Time Vault messages will NOT be delivered after Account deletion.

17.2 Termination by Us

We may suspend or terminate your Account at any time, with or without cause, including if we reasonably believe that:

  • You have violated these Terms;
  • You have uploaded prohibited Content;
  • Your use of the Service poses a risk to us, other users, or third parties;
  • Your Account has been inactive for an extended period.

We will provide notice of termination to the email address associated with your Account, except where prohibited by law or where notice would be impractical.

17.3 Effect of Termination

Upon termination, your right to access the Service immediately ceases. Provisions of these Terms that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

18. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, secure, or free from viruses or other harmful components. We make no guarantees regarding the reliability, timeliness, quality, accuracy, or availability of the Service.

We do not provide legal, financial, medical, or other professional advice through the Service. Any content on the Platform is for informational purposes only and should not be relied upon as professional advice.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ABOUT ME ARCHIVES LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of (or inability to access or use) the Service;
  • Any conduct or content of any third party on the Service;
  • Any content obtained from the Service;
  • Unauthorized access, use, or alteration of your transmissions or content;
  • Failure to deliver Time Vault messages as scheduled;
  • Loss or corruption of your Content.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

20. Indemnification

You agree to indemnify, defend, and hold harmless About Me Archives LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Service;
  • Your Content;
  • Your violation of these Terms;
  • Your violation of any rights of another party;
  • Any claim that your Content infringes the intellectual property or other rights of any third party.

21. Dispute Resolution

21.1 Informal Resolution

Before filing any legal claim, you agree to attempt to resolve any dispute with us informally by contacting support@aboutmearchives.com. We will attempt to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 30 days of submission, you or we may bring a formal proceeding.

21.2 Arbitration Agreement

You and About Me Archives LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be settled by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration will be conducted in Jacksonville, Florida, unless otherwise mutually agreed.

21.3 Class Action Waiver

YOU AND ABOUT ME ARCHIVES LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

21.4 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights.

22. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the state or federal courts located in Duval County, Florida, and you consent to the personal jurisdiction of such courts.

23. General Provisions

23.1 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and About Me Archives LLC concerning the Service.

23.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

23.3 Waiver

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of About Me Archives LLC.

23.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

23.5 Notices

We may provide notices to you via the email address associated with your Account or by posting on the Service. You should keep your contact information current.

24. Contact Information

If you have questions about these Terms, please contact us at:

About Me Archives LLC
Email: support@aboutmearchives.com
Website: https://aboutmearchives.com

For privacy-related inquiries: privacy@aboutmearchives.com
For billing inquiries: billing@aboutmearchives.com

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Thank you for being part of the About Me Archives community.

Your story deserves to be remembered.